Ford Credit Tops J.D. Power Customer Satisfaction Study

Ford emblem | Pittsburgh, PA

For the fifth time in the past six years, Ford Credit has topped the J.D. Power U.S. Consumer Financing Satisfaction Study. This proves what so many Shults Ford Wexford customers already know — that Ford Credit makes it easy to own that dream vehicle you’ve always wanted.

Ford Credit topped the Customer Satisfaction Index Ranking for mass-market automakers with a total score of 867 out of 1,000. J.D. Power determines that score based on five key factors: account management, application and approval, billing and payment, customer orientation, and customer service experience.

Among those five factors, Ford Credit earned the highest customer satisfaction scores for account management, communication, and billing and payment. Ford also tots the fact that Ford Credit worked to ensure that superior customer satisfaction throughout the pandemic as well as the ongoing semiconductor chip shortage.

“The results show our efforts to improve our digital experiences, including adding flexibility for customers to manage their accounts and make payments, are delivering the ownership experience our customers want,” said Ford Credit Executive Vice President Craig Carrington.

Ford Credit works to make it easier for more Americans to fulfill their dream of owning a Ford Mustang, Bronco, or F-150. To learn more about what Ford Credit can do for you, contact the friendly experts at Shults Ford Wexford in Pittsburgh, Pennsylvania.

2022 Ford Maverick Hybrid Fuel Economy Revealed

Ford Maverick | Pittsburgh, PA

The 2022 Ford Maverick is the first standard hybrid pickup truck in America, and it delivers incredible fuel economy. Final EPA ratings have been revealed, and it puts the Maverick in a class all its own with an amazing 42 mpg in the city.[1]

Ford offers the all-new Maverick with a standard 2.5-liter Atkinson-cycle full hybrid engine. Returning 42 mpg in the city as well as 33 mpg on the highway and 37 mpg combined, the Maverick hybrid offers comparable efficiency to sedans that do far less than a Ford truck.

“Our team set out to redefine what a truck could be with Maverick, and we’ve done that with an EPA-estimated 42 mpg city that beats the 2022 Honda Civic 1.5-liter four-cylinder automatic (variable gear ratio) gasoline engine,” said Ford Maverick Chief Engineer Chris Mazur. “At the same time, Maverick offers room for five and plenty of towing and hauling for weekend trips or do-it-yourself projects.”

When equipped with the standard hybrid, the 2022 Ford Maverick offers towing up to 2,000 pounds and 1,500 pounds of maximum payload. You’ll also get the convenience of FLEXBED™, an innovative 4.5-foot bed that’s easily customizable.

The 2022 Ford Maverick has arrived at Shults Ford in Pittsburgh. Visit one of our showrooms and see for yourself why this truck is a game-changer.

[1] EPA-estimated rating of 42 city/33 hwy/37 combined mpg. Actual mileage will vary.

Get Ready: The Ford Bronco Raptor Debuts in 2022

Raptor Ford Grill | Shults Ford Wexford

When it rains, it pours when it comes to Ford and Ford Performance. While the excitement surrounding the all-new Ford Bronco is still at a fever pitch, the Blue Oval is making sure that there’s still plenty to look forward to with its Built Wild™ brand. Ford announced that an all-new Bronco Raptor will debut in 2022, kicking things up yet another level.

Ford hasn’t said much about the Bronco Raptor, but based on the name alone, we can intuit a thing or two. Namely, we can expect the Ford Bronco Raptor debuting in 2022 to offer a more powerful engine and even more off-road-ready equipment.

To give you an idea, the new 2021 Ford F-150 Raptor boasts a 450-horsepower twin-turbocharged 3.5-liter EcoBoost® V6 and upgrades like FOX™ Live Valve™ shocks, and a revamped suspension with longer springs. So if you thought the 2021 Ford Bronco was an impressive off-road performer — and it is — just imagine what the Bronco Raptor will do.

One interesting thing to note: In announcing the Bronco Raptor, Ford said that it will be “one of the Bronco special edition vehicles that will be available in 2022.” So it sounds like there’s somehow even more to be excited about when it comes to one of the coolest new vehicles to come around in some time.

Interested in getting your own Ford Bronco? Contact the Blue Oval experts at Shults Ford Wexford in Pittsburgh, Pennsylvania.

Ford Auctions Custom Mustang Mach-E at EAA AirVenture

Ford Mustang Mach-E | Shults Ford Wexford| Pittsburgh, PA

For several years now, Ford has been an integral part of the Experimental Aircraft Association’s annual AirVenture show in Oshkosh, Wisconsin. Ford often brings one-of-one vehicles to the show that are auctioned off for programs supporting up-and-coming aviators. And for the 2021 EAA AirVenture, Ford had a doozy in store: a custom Mustang Mach-E inspired by some of the bravest women ever to have wings.

Ford created a one-of-a-kind 2021 Mustang Mach-E customized in tribute to the Women Airforce Service Pilots. These women covered 60 million miles during World War II, transporting aircraft to bases around the globe.

As a tribute to the 38 Women Airforce Service Pilots who died in service to their country, the custom Mustang Mach-E auctioned at the 2021 EAA AirVenture bears the No. 38 on the front fascia, rear bumper, and in the cabin. This unique pony also features U.S. Army Airforce Star decals and a distinctive color scheme.

“It was hard not to get a little teary-eyed as we put the finishing touches on this vehicle,” said Kristen Keenan, a designer who helped create the Mustang Mach-E. “I have never worked on a memorial project before. Commemorating this group of women through the vehicle design was an honor.”

This rare Mustang Mach-E went up for auction at AirVenture’s The Gathering, and all proceeds went to help EAA’s goal of expanding aviation industry access for women and youths from underserved communities. Over the years, Ford has helped EAA raise more than $4 million for the cause.

This one-of-one Mustang Mach-E was sold to a lucky individual at this year’s AirVenture, but you can still fly high in your own performance EV. Contact Shults Ford Wexford in Pittsburgh, Pennsylvania, to learn how you can get your hands on the all-new Mustang Mach-E.

The All-New 2022 Ford Maverick Comes to Pittsburgh This Fall

All-New 2022 Ford Maverick | Shults Ford | Pittsburgh, PA

If you’re in the market for a new vehicle but have a smaller budget, Ford wants to know if you’d like a truck. But the all-new 2022 Ford Maverick isn’t just any truck. It’s Built Ford Tough®, which means it’s innovative and impressive, and it’s also the only standard hybrid truck on the road today.

Think about how much money you’re spending on gas today for your drives around Pittsburgh. The 2022 Ford Maverick helps you save your hard-earned cash with an incredible 40 mpg in the city.* With its standard 2.5-liter full hybrid engine, the Maverick offers the kind of efficiency you’d expect of a small sedan — only it’s a stylish, capable, and cool pickup truck.

Because it’s a pickup truck from America’s bestselling truckmaker, the 2022 Maverick offers impressive power and capability despite its compact, city-friendly size. With the hybrid engine, the Maverick can tow up to 2,000 pounds and haul up to 1,500 pounds of payload. Equipped with the optional 250-horsepower 2.0-liter EcoBoost® and the 4K Tow Package, you can tow up to 4,000 pounds. And with the EcoBoost®, available all-wheel drive, and the FX4 Off-Road Package, the Maverick becomes a prime pick if you love adventure.

There’s a lot more to love about the Maverick, including its innovative FLEXBED™ with unique storage solutions, a spacious cabin with seating for up to five, and a bevy of technologies like SYNC® 3 and Ford Co-Pilot360™. But maybe the most impressive part? The price you get all of this for, which is under $20,000 MSRP to start.**

Want to get your hands on the 2022 Ford Maverick this fall? You can reserve yours at Shults Ford Wexford in Pittsburgh, Pennsylvania.

*Hybrid (HEV) Driving Range: EPA-estimated range of 500 miles. 40 City mpg/33 Highway mpg/37 Combined mpg. Actual mileage will vary. Range calculation based on 13.8-gallon tank (actual tank size 13.8 gallons), and an EPA-estimated 37 combined MPG.

**MSRP for base vehicle. Excludes destination/delivery fee plus government fees and taxes, any finance charges, any dealer processing charge, any electronic filing charge, and any emission testing charge. Optional equipment not included. Starting A, Z and X Plan price is for qualified, eligible customers and excludes document fee, destination/delivery charge, taxes, title and registration. Not all vehicles qualify for A, Z or X Plan. All Mustang Shelby GT350® and Shelby® GT350R prices exclude gas guzzler tax.

Ford Donates $250K to STEM Education in Detroit

Ford Grill | Shults Ford | Wexford, PA

Ford knows that the future of the auto industry is in the hand of a new generation of up-and-coming talent. That’s why it seeks to empower everyone who has the potential to make change a reality. Ford recently donated $250,000 to the Detroit Area Pre-College Engineering Program, which will bring STEM education to 80 underrepresented students.

Ford and DAPCEP are establishing a new Future Forward program that will aid 11th and 12th grade students from Detroit. Those selected for the program can take part in courses, benefit from Ford mentorship, and can even qualify for internships and a pre-college program.

DAPCEP Executive Director Michelle Reaves said that the goal of the partnership is to provide access to STEM education to students from underserved communities.

“According to recent UCLA research, 22 percent of Black students and 29 percent of Latinx students complete a STEM degree within six years. If the pandemic has taught us anything, it’s that the world will need more scientists, engineers, and researchers who represent and support underrepresented communities,” said Reaves.

Ford is committed to the future, and it shows in how it invests in American students and workers. The result will no doubt be continued innovation for years to come, resulting in more game-changing vehicles like the 2021 Ford F-150 and Mustang Mach-E.

Learn more about how Ford is changing the driving experience. Visit Shults Ford Wexford in Pittsburgh, Pennsylvania, and see what the Blue Oval has in store for you.